Insurance industry has always endeavored to pioneer technology adoption. For decades, the industry's leading insurers were among the most technologically advanced businesses on the planet. However, insurers have faced multiple technology adoption challenges in recent times – majorly because of the rapid pace of technology innovation.
The insurance form submission intake process is inundated with multiple operational challenges – the inconvenient manual-driven process is highly error-prone and brings unprecedented disruptions. PDF documents are now submitted through emails or a digital portal, and often these documents are processed manually.