Kanverse Virtual Assistant acts as the personalized digital assistant that converses with the users to provide relevant information based on queries, presents analytics, and executes automated workflows to provide a quick resolution.
Kanverse VA may be deployed as an Enterprise Virtual Assistant that connects to multiple enterprise systems.
- Connects with Salesforce to provide sales leaders with the latest pipeline information
- Connects with Oracle ERP systems to provide critical information to Finance and Accounting leader
- Connects with HRSM systems to provide employees with information regarding leaves, company policies, payroll
Kanverse Virtual Assistant can also be deployed as a Virtual Support Agent that:
- Connects with IT Service Desks to resolve user queries, create tickets, and provide assistance
- Resolves up to 40% of repetitive and manual tasks in an automated manner