Agentic Automation in Action: Turning Forrester’s AI Agent Pivot into Enterprise Reality

What Is Agentic AI and Why Does It Matter?

Unlike narrow AI agents or RPA bots, agentic AI refers to multi-agent systems capable of planning, adapting, reasoning, and executing complex workflows with minimal human intervention. As Forrester highlights, enterprises need to move from task-based automations toward autonomous goal-driven agent orchestration.

Kanverse.ai: An Agentic Platform Built for the Future 

Agentic Automation

Kanverse enables enterprises to build zero-touch business workflows that unify AI, machine learning, rule engines, analytics, connectors, and orchestration—all in one platform.  

Intelligent Document Processing (IDP)

Kanverse’s Intelligent Document Processing functionality ingests, classifies, extracts, validates, and integrates data from invoices —with up to 99.5% extraction accuracy while protecting PII and preventing fraud.

AI Agents for End‑to‑End Automation

Kanverse AI Agents drive workflows like AP Invoice Automation, Sales Order Automation, and Contract Processing—handling ingestion, validation, human collaboration, and ERP integration with minimal manual touch. These agents are specifically trained to intelligently process unstructured, semi-structured, and highly customized documents, tailored to industry-specific formats and business nuances. 

How Kanverse Applies Forrester’s Framework

Goal‑Oriented Agent Design vs. BPM Modeling

Forrester emphasizes designing around business goals—not manual steps. Kanverse’s visual no-code orchestration canvas lets users design agents that reason, adapt, escalate, and integrate, without coding. 

Built-In Governance & Observability

True agentic systems need compliance, traceability, audit, and exception management—areas where Forrester notes traditional DPA tools are lacking. Kanverse embeds dashboards, rule-based governance, human-in-the-loop touchpoints, and secure PII masking by default.

Enterprise‑Ready and Scalable

Forrester’s companion report “AI Agents: Ready for Enterprises, and Moving Toward Autonomy” says autonomy is still evolving—but functional enterprise-ready agents are already delivering value. Kanverse’s Accounts Payable Agent already processes invoices in a few seconds, handles millions in transactions, and serves thousands of vendors reliably.

Real Impact: Agentic AP Automation Made Real

Zero‑Touch AP at Scale: Kanverse’s AP Agent retrieves invoices from multiple channels, extracts data (99.5% accuracy), validates it, triggers human review when needed, and integrates results into ERPs—all in under a minute.

Operational Results: Significant reductions in cycle time (to < 60 s), manual effort (~80% lower costs), and errors, while safeguarding sensitive data and boosting compliance.
  

Customer stories from EJ Electric, Mood Media, Solairus Aviation, and others demonstrate faster invoice cycles, fewer compliance issues, and improved vendor experience.

Refer to success stories here: Customer Success Stories

How to Embrace the AI Agent Pivot with Kanverse.ai

Trustworthy Agents: Governance Matters

Forrester stress-tests adoption risks—low trust, employee resistance, fragmented data, and unclear regulations are real barriers. Kanverse addresses this head-on with built-in auditability, escalation logic, compliance guardrails, and enterprise-grade PII protection, empowering organizations to scale automation responsibly. But we also know that trust isn’t just technical—it’s human. That’s why Kanverse follows a “people-first” approach to automation, ensuring transparency and collaboration with business users. In our EJ Electric Installation Co. case study, for example, this approach helped align IT and finance teams from day one, enabling a smooth and confident shift to zero-touch AP processing.

Learn more about Intelligent Document Processing